Introducing GuardianCall
Unique to Voltel, designed to protect the vulnerable from Romance & Befriending scams.
GuardianCall discreetly records all your personal inbound and outbound private calls. They go direct to a secure archive to be accessed, if ever needed, by you.
Why record your calls? There are many reasons, here’s just a couple:
- New “Friends” can, sadly, be fraudsters in disguise. They befriend you by using phone calls to gain your confidence then often “borrow” money for a (bogus) family emergency. Then they disappear. GuardianCall secretly records and stores all calls. They can help prove the intent to defraud and provide evidence to help recovery of money lost.
- Make an order by phone and you may forget the details. A recording will confirm what you actually agreed, and may allow you to reject unwanted items
We quickly decided this was an invaluable service, particularly for the vulnerable or elderly.
We discreetly record both in and outbound calls, auto-archive them with highest security and auto-delete if not required within 12 months. Access is only granted with authority of the customer; meaning private calls always remain 100% private – even from us
We made a swift decision;
GuardianCall auto-archive is a low – cost option available with every VOLTEL home phone.
